First, make sure you have given your device permission to allow app installations from unknown sources:
- For Android 8.x and higher
Settings > Apps > Tap the Menu Icon > Tap Special Access > Tap Install from unknown apps > Select the browser you used to open the link > Allow from this source
- For Android 7.x and lower
Settings > Lock Screen & Security > Tap unknown sources
- For Apple
Settings > General > Device Management > Enterprise App > Select App > Trust & Verify
If you're not seeing Device Management, then first reset Location & Privacy from your general settings and try again.
Further Troubleshooting Steps
If you're still unable to access Sea Hero Quest, please check for the following:
Occasionally, your download may become corrupted due to faulty internet. Please attempt the download again from a reliable connection.
If you do not see your device listed above, you may have an incompatible device type. Please get in touch with your make and model.
Out of Date Link
Are you using an old link to access Sea Hero Quest? Get in touch with the researcher who provided the link and ask for a more up to date link.
Contact GLITCHERS Support
If you are still unable to access Sea Hero Quest, please submit a support ticket with the following information:
- Device version
- Operating system version
- Screenshots of any errors
- Link used in download
- Step by step (tested) instructions to reproduce bug